Troubleshooting

Cursor effects not visible

Possible causes:

• The feature is turned off.
• The opacity or size is set too low.
• Another overlay application is covering the effects.

Fix: Open the feature’s page in FriskyMouse, turn the feature on, and increase its opacity or size.

Check: Move the mouse or click. The effect appears around the cursor.

Effects not showing in screen recordings

Possible causes:

• Your recording software uses window capture instead of display capture. Window capture records a single application and leaves out the FriskyMouse effects.
• The effect is the Magnifier lens. See Magnifier lens missing from recordings.

Fix: Switch your recording software to display capture (or screen capture) mode.

Check: Record a short test clip. The effects appear in the playback.

Magnifier lens missing from recordings

Cause: Hide Lens from Screen Recording is on by default. It hides the lens from recording and streaming apps, such as OBS, so the lens can refresh without flicker.

Fix: In the Magnifier settings, turn off Hide Lens from Screen Recording. The setting is available when Capture Method is GDI+ Capture.

Check: Record a short clip with the Magnifier active. The lens appears in the playback.

Shortcuts stop working in an administrator window

Symptom: A FriskyMouse shortcut works in most applications but does nothing while a window that runs as administrator has focus, such as Task Manager or an elevated terminal.

Cause: FriskyMouse runs without administrator rights. Windows limits how a standard application can receive keyboard input sent to an application that runs as administrator.

Fix: Click a window that doesn’t run as administrator, then press the shortcut. If you often work in elevated windows, run FriskyMouse as administrator too.

Check: Press the shortcut while the elevated window has focus. The feature turns on or off.

High CPU usage

Possible causes:

• Several effects run at the same time with high-quality settings.
• The Magnifier uses a high image quality mode with a large lens.

Fix: Lower the Magnifier image quality or reduce the lens size. Turn off effects you’re not using.

Check: Open Task Manager. FriskyMouse CPU usage drops while the effects run.

Hotkeys not working

Possible causes:

• Another application registered the same shortcut. In that case, the FriskyMouse Home page shows Unable to register the following hotkeys! and lists the conflicting shortcuts.
• FriskyMouse is not running. Look for its icon in the system tray.

Fix: Assign a different shortcut in Settings > Keyboard Shortcuts, or quit the conflicting application and reopen FriskyMouse. See Customizing shortcuts.

Check: Press the shortcut. The feature turns on or off.

Settings not saving

Possible causes:

• FriskyMouse can’t write to its settings folder. The Microsoft Store version saves settings.json in %LOCALAPPDATA%\FriskyMouse. The portable version saves it next to FriskyMouse.exe, which fails in a protected folder such as C:\Program Files.
• Antivirus software is blocking writes to settings.json.

Fix: Move the portable version to a folder you can write to, such as a folder in your user profile or a USB drive. If you use antivirus software, add the settings folder to its exclusion list.

Check: Change a setting, right-click the FriskyMouse tray icon and select Exit, then reopen FriskyMouse. The setting keeps its new value.

Note

If your issue isn’t listed here, open an issue on the FriskyMouse GitHub repository or use the support channels on the Download page. Include your Windows version, the FriskyMouse version, and the steps that cause the problem.